FAQ

FAQ

Frequently Asked Questions

We provide shipping – Door to Door for all your delivery requirements to worldwide destinations.

We provide shipping to worldwide destinations  both by Air freight and by Sea freight.

We arrange collections for your freight order from all addresses in United Kingdom. 

We also arrange collections to and from mainland Europe.

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Netcargo Group Sales Team

We’re ready to lead you into the future of Hassle-Free Logistics Solutions.

Do You Have Any Burning Questions?

Have questions about Shipping and Airfreight Delivery Services? Our entire team receives specialized training regularly to ensure you’re receiving the best information possible. From basic questions to complex Turn-Key Delivery inquiries, we’re here to help!

Our FAQ section below is the first place to check for any burning questions with regards our services and shipping questions in general.  If you do have further questions after going through our FAQ below, please don’t hesitate to contact us and we’ll be happy to assist you until you are fully satisfied.

Getting your Shipping Ready

Getting Ready for Collection

Paying and Receiving

All Other Questions

As soon as possible. Don’t leave it until the last minute as that’s how mistakes are made. A couple of weeks is usually enough time.

The driver will not weigh and measure the packages or calculate the cost. We will receive the packages into our warehouse on the next working day. After which we will calculate the cost and contact you directly.

You can make payment using the methods noted below;

– Bank Transfer

We do not accept credit/debit card payments over the telephone.

We ship freight order from

  • UK
  • Europe

To worldwide destinations.

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